:root{--chat-primary: #3CB371;--chat-primary-dark: #267348;--chat-emerald: #166B55;--chat-pine: #0F2318;--chat-bg-app: #F4F7F5;--chat-bubble-bot: #FFFFFF;--chat-text-dark: #0F2318;--chat-text-muted: #475569;--chat-border: #E2E8F0;--chat-font-sans: 'Montserrat', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;--chat-font-display: 'Montserrat', system-ui, sans-serif}.ai-skin-chat-app,.ai-skin-chat-app *,.ai-skin-chat-app *::before,.ai-skin-chat-app *::after{box-sizing:border-box;margin:0;padding:0}.ai-skin-chat-app{display:flex;flex-direction:column;height:100vh;height:100dvh;margin:24px auto;font-family:var(--chat-font-sans);color:var(--chat-text-dark);background:#FFFFFF;box-shadow:0 0 40px rgba(0,0,0,0.08);position:relative;overflow:hidden}.pc-skin-mode-tabs{display:flex;gap:0;margin-top:20px;margin-bottom:16px;font-family:var(--chat-font-sans);background:linear-gradient(#dfe9e3, #dfe9e3) no-repeat bottom/100% 2px;background-origin:content-box;background-clip:content-box}.pc-skin-mode-tabs button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:0 20px;border:0;border-bottom:3px solid transparent;border-radius:0;background:transparent;color:#52655b;font:inherit;font-weight:600;font-size:var(--fs-body);white-space:nowrap;cursor:pointer;transition:color 0.2s ease, border-color 0.2s ease}.pc-skin-mode-tabs button .pc-mode-tab-icon{width:18px;height:18px;stroke:currentColor;flex-shrink:0}.pc-skin-mode-tabs button:hover{color:#205a3b}.pc-skin-mode-tabs button[aria-selected="true"]{border-bottom:3px solid #205a3b;color:#205a3b;font-weight:700}@media (max-width: 767px){.pc-skin-mode-tabs{margin-top:12px;margin-bottom:12px}.pc-skin-mode-tabs button{flex:1 1 0;min-width:0;padding:0 8px;font-size:var(--fs-sm)}}.pc-skin-scan{margin:0 auto 48px;padding:36px 36px 32px;border-radius:24px;background:#ffffff;border:1px solid #e2e8f0;box-shadow:0 20px 50px rgba(15,35,24,0.06);font-family:var(--chat-font-sans);position:relative;overflow:hidden}.pc-skin-scan[hidden]{display:none}.pc-skin-scan__layout{display:grid;grid-template-columns:1fr 1.15fr;gap:36px;align-items:stretch}.pc-skin-scan__col-info{display:flex;flex-direction:column;justify-content:flex-start;position:relative;padding-bottom:24px}.pc-skin-scan__eyebrow{margin:0 0 10px;color:#267348;font-size:var(--fs-xs);font-weight:800;letter-spacing:0.08em;text-transform:uppercase}.pc-skin-scan__intro h2{margin:0 0 16px;color:#0f2318;font-size:clamp(var(--fs-xl), 2.5vw, var(--fs-2xl));font-weight:800;line-height:1.25;letter-spacing:-0.02em}.pc-skin-scan__desc{margin:0 0 28px;color:#52655b;font-size:var(--fs-body);line-height:1.62}.pc-skin-features{display:flex;flex-direction:column;gap:12px;margin-bottom:28px}.pc-skin-feature-item{display:flex;align-items:center;gap:14px;padding:12px 14px;background:#f8faf8;border-radius:14px;border:1px solid #edf2ef;transition:all 0.2s ease}.pc-skin-feature-item:hover{background:#f1f7f3;border-color:#d1fae5;transform:translateX(3px)}.pc-skin-feature-icon{width:40px;height:40px;border-radius:50%;background:#e8f5ee;color:#267348;display:flex;align-items:center;justify-content:center;flex-shrink:0}.pc-skin-feature-title{font-weight:700;font-size:var(--fs-body);color:#0f2318;margin-bottom:2px}.pc-skin-feature-subtitle{font-size:var(--fs-xs);color:#64748b;line-height:1.35}.pc-skin-leaf-accent{position:absolute;left:-8px;bottom:-8px;opacity:0.9;pointer-events:none}.pc-skin-scan__col-stage{display:flex;flex-direction:column}.pc-skin-scan__stage{position:relative;width:100%;max-width:100%;box-sizing:border-box;aspect-ratio:4 / 3;min-height:380px;border-radius:20px;background:#0c2117;overflow:hidden;display:flex;flex-direction:column;justify-content:center;align-items:center;box-shadow:inset 0 0 50px rgba(0,0,0,0.45)}.pc-skin-scan__stage video,.pc-skin-scan__stage canvas{width:100%;height:100%;object-fit:cover;position:absolute;inset:0}.pc-skin-scan__stage canvas{pointer-events:none;z-index:2}.pc-skin-standby{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px 24px;text-align:center;z-index:5;background:radial-gradient(circle at center, #153828 0%, #0a1b13 100%);transition:opacity 0.35s ease, visibility 0.35s ease}.pc-skin-standby__ring-icon{width:74px;height:74px;border-radius:50%;border:2px solid rgba(45,212,191,0.65);display:flex;align-items:center;justify-content:center;color:#2dd4bf;margin-bottom:18px;box-shadow:0 0 28px rgba(45,212,191,0.28);background:rgba(45,212,191,0.08);animation:pulseCameraRing 2.4s infinite ease-in-out}@keyframes pulseCameraRing{0%,100%{transform:scale(1);box-shadow:0 0 24px rgba(45,212,191,0.25)}50%{transform:scale(1.04);box-shadow:0 0 36px rgba(45,212,191,0.45)}}.pc-skin-standby__title{color:#ffffff;font-size:var(--fs-lg);font-weight:700;margin:0 0 8px;letter-spacing:-0.01em}.pc-skin-standby__subtitle{color:#94a3b8;font-size:var(--fs-sm);margin:0 0 24px;max-width:300px;line-height:1.5}.pc-btn-start-pill{display:inline-flex;align-items:center;gap:9px;min-height:44px;padding:10px 26px;border-radius:9999px;background:#267348;color:#ffffff;font-weight:700;font-size:var(--fs-body);border:none;cursor:pointer;box-shadow:0 6px 20px rgba(38,115,72,0.38);transition:all 0.2s ease}.pc-btn-start-pill:hover{background:#1e5c3a;transform:translateY(-2px);box-shadow:0 8px 25px rgba(38,115,72,0.48)}.pc-skin-scan__steps{position:absolute;bottom:12px;left:14px;right:14px;z-index:6;display:flex;justify-content:space-around;gap:8px;margin:0;padding:6px 10px;list-style:none;background:rgba(10,27,19,0.72);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-radius:9999px;border:1px solid rgba(255,255,255,0.1)}.pc-skin-scan__steps li{display:flex;align-items:center;gap:6px;padding:6px 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rgba(0,0,0,0.3)}.pc-skin-scan__status[data-skin-mode-unavailable]{top:auto;bottom:60px;right:14px;background:rgba(185,28,28,0.9)}.pc-skin-scan__flip-btn{position:absolute;top:14px;right:14px;z-index:7;width:42px;height:42px;border-radius:50%;background:rgba(10,27,19,0.85);backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);border:1px solid rgba(255,255,255,0.2);color:#ffffff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all 0.2s ease;box-shadow:0 4px 16px rgba(0,0,0,0.3)}.pc-skin-scan__flip-btn:hover{background:rgba(38,115,72,0.9);transform:rotate(180deg)}.pc-skin-scan__flip-btn[hidden]{display:none !important}.pc-skin-stream-controls{position:absolute;bottom:60px;left:0;right:0;display:none;justify-content:center;z-index:7;pointer-events:none}.pc-skin-scan.is-streaming .pc-skin-standby{opacity:0;visibility:hidden;pointer-events:none}.pc-skin-scan.is-streaming .pc-skin-stream-controls{display:flex}.pc-btn-shutter{pointer-events:auto;display:inline-flex;align-items:center;gap:10px;min-height:46px;padding:10px 24px;border-radius:9999px;background:#22a05d;color:#ffffff;font-weight:700;font-size:var(--fs-body);border:2px solid rgba(255,255,255,0.3);box-shadow:0 6px 24px rgba(0,0,0,0.5);cursor:pointer;transition:all 0.2s ease}.pc-btn-shutter:hover:not(:disabled){background:#1e8e52;transform:scale(1.03)}.pc-btn-shutter:disabled{opacity:0.6;cursor:not-allowed;filter:grayscale(0.4)}.pc-shutter-outer-ring{width:20px;height:20px;border-radius:50%;border:2px solid #ffffff;display:flex;align-items:center;justify-content:center}.pc-shutter-inner-dot{width:10px;height:10px;border-radius:50%;background:#ffffff}.pc-skin-scan__stage.pc-shutter-flash::after{content:'';position:absolute;inset:0;background:#ffffff;z-index:10;pointer-events:none;animation:shutterFlashFade 0.22s ease-out forwards}@keyframes shutterFlashFade{0%{opacity:0.85}100%{opacity:0}}.pc-skin-scan__bottom-bar{margin-top:32px;padding-top:24px;border-top:1.5px solid #edf2ef;width:100%}.pc-skin-scan__actions{display:flex;gap:14px;justify-content:center;max-width:580px;margin:0 auto}.pc-skin-scan__primary,.pc-skin-scan__secondary{min-height:46px;padding:10px 18px;border-radius:12px;font:inherit;font-weight:700;font-size:var(--fs-body);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:all 0.2s ease}.pc-skin-scan__primary{border:1.5px solid #267348;background:#267348;color:#ffffff}.pc-skin-scan__primary:hover:not(:disabled){background:#1e5c3a;border-color:#1e5c3a;transform:translateY(-1px)}.pc-skin-scan__primary:disabled{cursor:not-allowed;opacity:0.55}.pc-skin-scan__secondary{border:1.5px solid #d1fae5;background:#f8faf8;color:#1e6b42}.pc-skin-scan__secondary:hover:not(:disabled){background:#edf7f1;border-color:#3cb371;transform:translateY(-1px)}.pc-btn-upload-trigger,.pc-btn-analyze{flex:1}.pc-skin-scan__upload{margin-top:20px;width:100%}.pc-skin-scan__upload[hidden]{display:none !important}.pc-dropzone-grid{display:grid;grid-template-columns:repeat(3, minmax(0, 1fr));gap:18px;width:100%}.pc-upload-card{background:#ffffff;border-radius:16px;padding:22px 18px;border:1.5px dashed #b8c7c0;text-align:center;cursor:pointer;transition:all 0.25s ease;box-shadow:0 2px 8px rgba(0,0,0,0.02);position:relative}.pc-upload-card:hover{border-color:#267348;background:#fbfdfc;transform:translateY(-2px);box-shadow:0 6px 18px rgba(38,115,72,0.12)}.pc-upload-card.has-file{border-color:#34d399;border-style:solid;background:#f0fdf4}.pc-upload-card.has-file.has-preview{background-color:#0a1b13;background-image:linear-gradient(180deg, rgba(10,27,19,0.42) 0%, rgba(10,27,19,0.82) 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#d7e4dc;border-radius:12px;background:#fbfdfc}.pc-skin-scan__layers legend{padding:0 6px;color:#164834;font-weight:700;font-size:var(--fs-sm)}.pc-skin-scan__layers label{display:inline-flex;align-items:center;gap:6px;color:#294238;font-size:var(--fs-sm);font-weight:600;cursor:pointer}.pc-skin-scan__previews{display:grid;grid-template-columns:repeat(3, minmax(0, 1fr));gap:14px}.pc-skin-scan__previews figure{min-width:0;margin:0}.pc-skin-scan__previews figcaption{margin-bottom:6px;color:#294238;font-size:var(--fs-sm);font-weight:700;text-align:center}.pc-skin-scan__previews canvas{display:block;width:100%;height:auto;border-radius:12px;background:#0c2117;border:1px solid #d7e4dc}.pc-report-actions{display:flex;justify-content:flex-end;margin-top:20px}.pc-skin-scan__report-link{display:inline-flex;align-items:center;gap:8px;text-decoration:none;border-radius:12px;padding:12px 24px}.pc-skin-scan__disclaimer{margin-top:24px;padding-top:16px;border-top:1px solid #edf2ef;color:#475569;font-size:var(--fs-xs);line-height:1.55;text-align:center}.pc-skin-radar{max-width:440px;margin:18px auto;text-align:center}.pc-skin-radar[hidden]{display:none}.pc-skin-radar h3{margin:0 0 8px;color:#0f2318;font-size:var(--fs-card)}.pc-skin-radar svg{display:block;width:100%;height:auto;overflow:visible}.pc-skin-radar__grid polygon{fill:none;stroke:#d7e4dc;stroke-width:1}.pc-skin-radar__grid path{fill:none;stroke:#b8c7c0;stroke-width:1}.pc-skin-radar__area{fill:rgba(38,115,72,0.22);stroke:#267348;stroke-width:2.5;stroke-linejoin:round}.pc-skin-radar__labels{fill:#294238;font-size:var(--fs-3xs)}.pc-skin-radar figcaption{color:#52655b;font-size:var(--fs-xs);line-height:1.5}@media (max-width: 860px){.pc-skin-scan__layout{grid-template-columns:1fr;gap:28px}.pc-skin-scan{padding:28px 20px;margin:0 auto 32px}.pc-dropzone-grid{grid-template-columns:1fr;gap:14px}.pc-skin-scan__actions{max-width:100%;flex-direction:column}.pc-skin-scan__actions>*{width:100%}}@media (max-width: 768px){.pc-skin-scan{border-radius:16px;border:1px solid #e2e8f0;padding:16px 12px;max-width:100%;overflow:hidden;box-sizing:border-box}.pc-skin-scan__layout{grid-template-columns:1fr;gap:16px;max-width:100%;min-width:0}.pc-skin-scan__col-stage{width:100%;max-width:100%;min-width:0}.pc-skin-scan__stage{width:100% !important;max-width:100% !important;min-width:0 !important;min-height:320px !important;aspect-ratio:auto !important;border-radius:16px !important;overflow:hidden !important;box-sizing:border-box !important}.pc-skin-standby{padding:20px 14px !important;box-sizing:border-box}.pc-skin-standby__ring-icon{width:58px !important;height:58px !important;margin-bottom:12px !important}.pc-skin-standby__ring-icon svg{width:28px !important;height:28px !important}.pc-skin-standby__title{font-size:var(--fs-md) !important;margin:0 0 6px !important;max-width:100% !important;line-height:1.35 !important}.pc-skin-standby__subtitle{font-size:var(--fs-xs) !important;margin:0 0 16px !important;max-width:280px !important;line-height:1.4 !important}.pc-btn-start-pill{min-height:42px !important;padding:10px 22px !important;font-size:var(--fs-body) !important;position:relative !important;z-index:10 !important;display:inline-flex !important;visibility:visible !important;opacity:1 !important;box-shadow:0 4px 16px rgba(38,115,72,0.4) !important}.pc-skin-scan:not(.is-streaming) .pc-skin-scan__steps{display:none !important}.pc-skin-scan.is-streaming .pc-skin-scan__steps{display:flex !important;flex-direction:row !important;justify-content:center !important;align-items:center !important;bottom:8px !important;left:8px !important;right:8px !important;padding:4px 6px !important;gap:4px !important;z-index:6 !important}.pc-skin-scan__steps li{padding:4px 6px !important;font-size:var(--fs-2xs) !important;white-space:nowrap !important;gap:4px !important}.pc-skin-scan__steps li .pc-step-dot{width:16px !important;height:16px !important}.pc-skin-scan__steps li .pc-step-dot svg{width:10px !important;height:10px !important}.pc-skin-scan__upload,.pc-skin-scan__previews{grid-template-columns:1fr}}.ai-skin-crm-modal[hidden]{display:none}.ai-skin-crm-modal{position:fixed;z-index:10020;inset:0;display:grid;place-items:center;padding:20px}.ai-skin-crm-modal__backdrop{position:absolute;inset:0;background:rgba(0,46,35,0.58)}.ai-skin-crm-modal__dialog{position:relative;width:100%;max-width:520px;padding:28px;border-radius:20px;background:#fff;color:#13241F;box-shadow:0 20px 60px rgba(0,46,35,0.28)}.ai-skin-crm-modal__dialog h2{margin:0 0 12px;font-size:var(--fs-h4)}.ai-skin-crm-modal__dialog p{margin:0;line-height:1.6}.ai-skin-crm-modal__status{min-height:1.5em;margin-top:12px !important;color:#267348;font-size:var(--fs-body)}.ai-skin-crm-modal__actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.ai-skin-crm-modal__actions button,.btn-result-crm{border-radius:10px;min-height:42px;padding:10px 16px;font:inherit;font-weight:700;cursor:pointer}.ai-skin-crm-modal__cancel{border:1px solid #b8c7c0;background:#fff;color:#294238}.ai-skin-crm-modal__accept,.btn-result-crm{border:1px solid #267348;background:#267348;color:#fff}.ai-skin-crm-modal__accept:disabled{cursor:not-allowed;opacity:.58}.btn-result-crm{width:100%;margin-bottom:10px}@media (max-width: 480px){.ai-skin-crm-modal{padding:12px}.ai-skin-crm-modal__dialog{padding:22px}.ai-skin-crm-modal__actions{flex-direction:column-reverse}.ai-skin-crm-modal__actions button{width:100%}}@media (min-width: 768px){.ai-skin-chat-app{height:92vh;border-radius:24px;border:1px solid rgba(22,107,85,0.15);box-shadow:0 25px 60px -15px rgba(15,35,24,0.25)}}.chat-app-header{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:#FFFFFF;border-bottom:1px solid var(--chat-border);z-index:20;flex-shrink:0}.header-left{display:flex;align-items:center;gap:12px}.btn-back-nav{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--chat-pine);text-decoration:none;background:#F1F5F9;transition:all 0.2s ease}.btn-back-nav:hover{background:#E2E8F0;color:var(--chat-primary-dark)}.doctor-avatar-wrap{position:relative;width:44px;height:44px}.doctor-avatar{width:100%;height:100%;border-radius:50%;background:linear-gradient(135deg, var(--chat-primary) 0%, var(--chat-emerald) 100%);display:flex;align-items:center;justify-content:center;color:#FFFFFF;font-size:var(--fs-h4);box-shadow:0 2px 8px rgba(60,179,113,0.3)}.online-indicator{position:absolute;bottom:0;right:0;width:12px;height:12px;background:#10B981;border:2px solid #FFFFFF;border-radius:50%;box-shadow:0 0 0 2px 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